Terms of service
These Terms of Service (hereinafter referred to as "Terms") set forth the conditions for using the online shop provided by HANATORA (hereinafter referred to as "the Company") on this website (hereinafter referred to as "the Service"). Registered users (hereinafter referred to as "Users") must use the Service in accordance with these Terms.
SECTION 1 (Applicability)
1. These Terms shall apply to all relationships between Users and the Company regarding the use of the Service.
2. In addition to these Terms, the Company may establish rules and other provisions related to the use of the Service (hereinafter referred to as "Individual Provisions"). Regardless of their designation, such Individual Provisions shall form part of these Terms.
3. In case of conflict between these Terms and the Individual Provisions, the Individual Provisions shall take precedence unless otherwise specified.
SECTION 2 (User Registration)
1. To use the Service, a person wishing to register must agree to these Terms and apply for registration in the manner prescribed by the Company. Registration is completed when the Company notifies the applicant of approval.
2. The Company may refuse to approve a registration application if it determines that any of the following apply, and the Company is not obligated to disclose the reasons:
* The applicant has provided false information during the application.
* The applicant has previously violated these Terms.
* The Company deems the registration inappropriate for other reasons.
SECTION 3 (Management of User ID and Password)
1. Users are responsible for managing their registered email address and password for the Service.
2. Users must not transfer, lend, or share their registered email address and password with third parties under any circumstances. The Company will consider any use of the Service by matching the registered email address and password as use by the user who registered it.
3. The Company assumes no responsibility for any damage caused by the use of the registered email address and password by third parties, except in cases of intentional misconduct or gross negligence by the Company.
SECTION 4 (Sales Contract)
1. A sales contract is established when a user submits a purchase request to the Company and the Company notifies the user of acceptance. Ownership of the product transfers to the user when the Company delivers the product to the shipping carrier.
2. The Company may terminate the sales contract without prior notice to the user if:
* The user violates these Terms.
* Delivery of the product is not completed due to an unknown destination or prolonged absence.
* The Company deems the trust relationship with the user to be impaired.
3. Payment methods, delivery methods, cancellation of purchase requests, and return methods related to the Service are governed by methods separately established by the Company.
SECTION 5 (Intellectual Property Rights)
The copyrights and other intellectual property rights to product photos and other content (hereinafter referred to as "Content") provided through the Service belong to the Company and rightful owners such as content providers. Users may not reproduce, republish, alter, or otherwise use this Content without permission.
SECTION 6 (Prohibited Acts)
Users must not engage in the following acts when using the Service:
1. Acts that violate laws or public order and morals.
2. Acts related to criminal activities.
3. Acts that infringe on the copyrights, trademark rights, or other intellectual property rights included in the Service.
4. Acts that destroy or interfere with the functionality of the Company’s servers or networks.
5. Commercial use of information obtained through the Service.
6. Acts that may hinder the operation of the Company’s services.
7. Unauthorized access or attempts thereof.
8. Collecting or accumulating personal information about other users.
9. Impersonating other users.
10. Directly or indirectly providing benefits to antisocial forces in relation to the Service.
11. Other acts deemed inappropriate by the Company.
SECTION 7 (Suspension of Service)
1. The Company may suspend or interrupt the provision of all or part of the Service without prior notice to the user if:
* Maintenance or updates of the computer systems related to the Service are conducted.
* Force majeure events such as earthquakes, lightning, fires, power outages, or natural disasters make it difficult to provide the Service.
* Accidents affecting computers or communication lines occur.
* The Company deems it difficult to continue providing the Service for other reasons.
2. The Company assumes no responsibility for any disadvantages or damages incurred by users or third parties due to the suspension or interruption of the Service, regardless of the reason.
SECTION 8 (Restriction of Use and Cancellation of Registration)
1. The Company may restrict the use of all or part of the Service or cancel user registration without prior notice if any of the following apply:
* Violation of any provision of these Terms.
* Discovery of false information in the registration details.
* Suspension of the credit card reported by the user as a payment method.
* Non-fulfillment of payment obligations.
* Failure to respond to communication from the Company within a specified period.
* No use of the Service for a specified period after the last use.
* The Company deems the use of the Service inappropriate for other reasons.
2. The Company assumes no responsibility for any damages caused to users due to actions taken under this article.
SECTION 9 (Withdrawal)
Users may withdraw from the Service by following the prescribed withdrawal procedures.
SECTION 10 (Disclaimer and Exclusion of Liability)
1. The Company does not guarantee that the Service is free of defects in fact or law (including but not limited to safety, reliability, accuracy, completeness, effectiveness, suitability for specific purposes, security, defects, errors, bugs, or rights infringements).
2. The Company assumes no responsibility for any damages incurred by users through the Service. However, if the contract between the Company and the user concerning the Service (including these Terms) is deemed a consumer contract under the Consumer Contract Act, this disclaimer does not apply. Even in such cases, the Company is not responsible for damages arising from special circumstances (including those that the Company or user could foresee or should have foreseen) due to the Company’s non-performance or illegal acts, except in cases of gross negligence.
3. The Company is not responsible for any transactions, communications, or disputes between users and other users or third parties related to the Service.
SECTION 11 (Changes to Service Content)
The Company may change the content of the Service or discontinue its provision without notifying users and assumes no responsibility for any damages resulting from such changes.
SECTION 12 (Changes to Terms)
The Company may change these Terms at any time without notifying users. If a user begins using the Service after the Terms have been changed, it is assumed that the user has agreed to the revised Terms.
SECTION 13 (Handling of Personal Information)
The Company will handle personal information obtained through the use of the Service in accordance with the Company's "Privacy Policy."
SECTION 14 (Notices and Communications)
Notices and communications between the user and the Company shall be conducted in the manner prescribed by the Company. Unless the user provides notice of changes to the contact information in the manner specified by the Company, the current registered contact information will be considered valid, and notifications or communications will be deemed to have reached the user upon dispatch.
SECTION 15 (Prohibition of Transfer of Rights and Obligations)
Users may not transfer or provide as collateral their status under the usage contract or rights and obligations under these Terms to third parties without prior written consent from the Company.
SECTION 16 (Governing Law and Jurisdiction)
1. The interpretation of these Terms shall be governed by Japanese law. The application of the United Nations Convention on Contracts for the International Sale of Goods is excluded in relation to the Service.
2. Any disputes arising in relation to the Service shall be subject to the exclusive jurisdiction of the court having jurisdiction over the Company’s head office.